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ODR/GMA: Selected Suite of Services

The GMA Advantage
In order to provide a fair and impartial dispute resolution platform, GMA is committed to utilizing user friendly cutting edge technology, resulting in the following definitive advantages:

  • Significant Cost Savings: The use of the GMA portal eliminates, among other things, the costs and inconveniences involved in travelling, accommodations and restaurants, as well as rental of venues where the sessions will be held.
     
  • Expedited Conflict Resolution: The use of modern communication technology eliminates the time required for travel while simplifying the process of scheduling and transmittal of documents.
     
  • Convenience and Ease-of-Use: GMA’s platform has been designed to cause the least possible intrusion into an enterprise’s normal operations. Some of the major advantages are:
    1. No special training of staff required
    2. Sessions can be scheduled in a flexible manner, eliminating any need to depart from the user’s venue.
    3. All necessary paperwork will be available online, including applicable rules, guidelines, and reference materials

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